Frequently Asked Questions
Everything you need to know about bringing Life of Riley craftsmanship into your home.
What is the lead time for furniture and home decor orders?
Most of our handcrafted items are shipped within 5-7 business days. For custom-made furniture pieces, please allow 4-6 weeks for production and quality inspection before dispatch.
Do you offer international shipping for larger home items?
Yes, we ship worldwide. Shipping costs and delivery timelines vary by destination and item weight. Please note that international customers are responsible for any applicable customs duties or taxes.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return policy for most items in their original condition. Please note that bespoke or personalized items are non-refundable unless they arrive damaged or defective.
How can I track the delivery of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your shipment's progress in real-time.
Are your leather and wood products sustainably sourced?
Sustainability is core to Life of Riley. We use premium, ethically sourced leather and reclaimed or sustainably harvested timber to ensure our products are as kind to the planet as they are beautiful in your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for eligible purchases.